Financial Services

Why Your Unpaid Invoices Are Killing Your Runway

Jordan Hill

Don’t close out the year without closing out your books.

As the year draws to an end, collecting outstanding invoices should be at the top of your priority list. Did a customer’s payment deadline come and go without the deposit clearing? Thought you could just keep your head down and keep working on other pressing day-to-day things? Well, ignoring outstanding invoices can quickly snowball into a crisis.

So what do you do? That’s why we’re here. Keep reading. We’ll cover it all.

The Importance of Collecting A/R

ollecting outstanding invoices is not just about good accounting practices. It's about survival. Every unpaid invoice represents cash that's sitting idle in a customer's account when it could be working for you. This trapped cash could be used to fund product development, expand your marketing efforts, or simply provide a financial cushion during lean times.

The consequences of uncollected A/R can be severe, hindering your ability to cover operating costs, meet payroll obligations, and invest in strategic initiatives. In extreme cases, it can force you to take on debt or seek emergency funding, often at unfavorable terms, potentially diluting your equity and compromising your long-term vision.

As the year-end approaches, it's important to accelerate your collection efforts. Invoices that slip into the new year contribute to an increased burn rate and reduce your financial flexibility. Prioritize collections now to improve your cash position and enter the new year with a stronger financial foundation.

Steps to Expedite Collections

Collecting outstanding invoices requires a proactive and systematic approach. Start by establishing clear payment terms and communicating them effectively to your customers. Make sure your invoices are accurate, easy to understand, and include all necessary information.

The best cash is the cash in your hands right now, not tomorrow, a day later than that, or never. Make terms due on receipt, or only net 30, if the client pushes back on the former.

Also, consider implementing a robust follow-up system, which might involve automated email reminders, personalized phone calls, or even offering flexible payment plans to customers facing temporary financial difficulties. The key is to be persistent without being overly aggressive.

To further streamline your collections, explore tools and technologies that can automate the process. Invoice tracking software can help you monitor outstanding invoices, send automated reminders, and generate reports on your collection efficiency.

Improved Collection = Improved Cashflow

Collecting outstanding invoices has a direct and positive impact on your cash position. It allows you to reduce debt, invest in growth initiatives, and capitalize on new opportunities. Entering 2025 with a strong cash position provides a significant advantage, allowing you to navigate uncertainties and pursue your strategic goals with confidence. Let’s be real: something always comes up, so wouldn’t it be better to have as much room as possible for unexpected expenses?

Broadly and critically speaking, timely collections improve your year-end financial reports, which are essential for attracting investors, securing funding, and demonstrating the financial health of your startup.

It's Time to Act Now

Collecting outstanding invoices is crucial for the survival and success of your startup. Treat it as an ongoing exercise, not just a year-end task. Delayed collections can create a domino effect, impacting your cash flow, hindering your growth, and ultimately jeopardizing your long-term viability.

As a founder, prioritize this critical project and ensure your startup enters the new year on a solid financial footing. By implementing a proactive and systematic approach to collections, you can unlock trapped revenue, improve your cash position, and set the stage for a successful 2025.

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